Enhancing Data Integration with Generative AI Technology

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Home Case Studies Enhancing Data Integration Capabilities with Generative AI

22%

Increase in customer satisfaction

29%

Reduction in fraud

37%

Decrease in claim processing time

About Client

The client, a prominent insurance provider in Asia, specializes in healthcare, travel, and accident coverage and is dedicated to maintaining the industry’s highest claim ratio. They aim to retain a leading position within the sector through data integration by emerging sources and achieving a comprehensive perspective on patient health, provider performance, and healthcare trends.

Unveiling Success

Optimizing Business Operations and Overcoming Challenges with Advanced Technology Solutions

The client aspired to achieve seamless AI data integration across diverse sources and formats as a leading insurance provider. They aimed to enhance operational efficiency, reduce compliance risks, and optimize claims processing by eliminating manual processes and ensuring data consistency. Additionally, they wanted to pursue a solution to leverage emerging data sources in the dynamic healthcare insurance sector for more accurate insights, informed decision-making, and superior customer experiences.

Challenges

Time-consuming manual data integration led to error-prone operations, delays, and potential compliance risks
Existing solutions hindered accurate insights, informed decision-making, and seamless customer experience
Emerging data sources like wearable devices and electronic health records added complexity to data integration

Solutions

Automated data extraction and consolidation from multiple sources with Kafka, improving efficiency and reducing errors
Standardized and harmonized data using Talend, ensuring consistency and compatibility across the organization
Leveraged Generative AI use cases, TensorFlow, and PyTorch to align and integrate data elements, minimizing manual effort

Tools and Technologies Deployed

Maximizing Business Value

The Business Impact and ROI Realized Through Our Advanced Solutions

Improved Data Quality

Ensured accurate risk assessment, fraud detection, and reliable decision-making through advanced data cleansing algorithms.

Comprehensive Analytics

Cultivated comprehensive analytics, predictive modeling, and personalized care recommendations through AI data integration, as part of the generative AI solutions.

Effective Care Management

Empowered healthcare professionals with actionable insights to provide adequate care management and personalized experiences.

Enhanced Decision-making

Facilitated informed decision-making with timely and accurate insights for risk assessment, care management, and provider performance evaluation.

Competitive Advantage

Enabled superior delivery, overcoming data complexities that helped secure a leader position in the market.

Why Kanerika?

Kanerika is a premier provider of data-driven software solutions and services that facilitate digital transformation. Specializing in Data Integration, Analytics, AI/ML, and Cloud Management, Kanerika prides itself on its expertise in employing cutting-edge technologies and agile methodologies to ensure exceptional outcomes. With a proven track record across various industries, Kanerika maintains rigorous quality standards, backed by ISO 27701 & 27001 certification, SOC II, and GDPR compliance. We are also CMMi Level 3 appraised, further accentuating our commitment to quality service delivery. As a distinguished partner of Microsoft, AWS, and Informatica, Kanerika’s commitment to innovation and strong partnerships positions it at the forefront of empowering businesses for their growth.

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